PERFORMANCE PERFECTED! We offer both Parts and specific Service Warranties.
Parts Warranty
Parts supplied by Adrenaline Diesel, or by one of its authorized Dealers, comply and offer manufacturer's warranty and is subject to conditions stated herein. Adrenaline Diesel will replace parts with an equivalent part. Should the originally supplied part no longer be available, Adrenaline Diesel will supply a replacement of equivalent quality at its discretion. Manufacturer warrants that its components, when properly installed, will be free of any defects in material (or) workmanship under normal use and proper maintenance. Warranty is non-transferrable.
Warranty Exclusions
Adrenaline Diesel warranty shall not extend to any product or service that has been subject to:
- Accident, damage, negligence, abuse, or misuse including shock load or spin out damage
- Improper installation or maintenance including operation with incorrect or low lubrication
- Abnormal operating conditions
- Alteration or modification - Horsepower uprates above factory engine settings void all warranties
- A purpose or application different from that for which it was designed
- Damaged caused by the failure of other system components
Adrenaline Diesel will not cover down time expense, lodging expense, or any other expense that is not listed herein. Warranty may not cover seals that leak after 30 days. It is always the responsibility of the customer to maintain proper lubrication levels and failure to do so may void warranty of that component. Adrenaline Diesel will not cover labour, nor towing, unless specified otherwise, in writing, on the original invoice.
Parts Replacement Warranty Coverage Policy
Adrenaline Diesel will cover the cost of replacement parts for the repairs of an Adrenaline Diesel approved warranty claim. The following stipulations must be met before replacement will occur:
- Original unit / part must be paid for in full
- Replacement unit and core must be paid for in full and funds must clear the issuing financial institution
- There is no guarantee that the component in question is warrantable until it has received the failed unit to determine the cause of failure.
- Adrenaline Diesel will coordinate a failure analysis with the manufacturer and will make a determination within 48 hours when possible.
- If the manufacturer determines after analysis that the unit did not fail due to defects in the material and (or) poor workmanship under normal use and proper maintenance, the customer agrees to pay for the replacement unit
Once the proper documentation is submitted, claim procedures have been satisfied, and the claim is approved, Adrenaline Diesel will either, at Adrenaline Diesel's discretion:
- Reimburse the cost of the parts directly to the repair shop
- Replace and ship, at the cost of Adrenaline Diesel, replacement part(s). Adrenaline Diesel reserves the right to supply a part of equivalent, or better, quality than the warranted part.
Adrenaline Diesel reserves the right to request that all failed parts be returned to Adrenaline Diesel for review prior to, during, or after the claim is completed.
1-Year Service Warranty
Service provided by Adrenaline Diesel has a 1-year warranty and is subject to the conditions stated herein. Adrenaline Diesel will remedy the operating issue that has not been resolved. Should the diagnosis uncover a new problem or issue that was not originally addressed, the repair is not warrantable. However, Adrenaline Diesel will provide an estimate for repair at a preferred rate. Warranty is non-transferrable.
Adrenaline Diesel warrants its workmanship will be free of any defects under normal use and proper maintenance. Adrenaline Diesel may warrant workmanship or labour costs caused by a defective part, to a maximum of $500.00 CAD, if all of the following conditions are met:
- The part has undergone defect analysis, was found to be faulty, and has been deemed "approved" for Parts Warranty. NOTE: This ONLY applies to services performed directly by Adrenaline Diesel.
- The invoice that the original warranted part was supplied, has been paid for in full.
- The warranted part was installed by Adrenaline Diesel
Warranty Exclusions
Adrenaline Diesel Warranty shall not extend to any parts or service that has been subject to:
- Accident, damage, negligence, abuse, or misuse including operation with incorrect or low lubrication
- Improper installation or maintenance including operation with incorrect or low lubrication
- Installation by anyone outside of Adrenaline Diesel
- Abnormal operating conditions
- Alteration or modification
- A purpose or application different from that for which it was designed
- Damaged caused by the failure of other system components
- Horsepower uprates above the factory engine settings
Service Warranty Coverage Policy
Adrenaline Diesel will cover the cost of labour for the repairs of an Adrenaline Diesel approved Service Warranty Claim. Upon submission of proper documentation, claim procedures are deemed satisfied, and the claim is approved, Adrenaline Diesel, at its discretion, will:
- Fund the cost of labour
- OR
- Provide labour for the repairs directly to the Customer at our site.
Adrenaline Diesel reserves the right to determine the best course of action.
Extended warranties are available for purchase. Extended warranties supersede this Certificate of Warranty. Extended warranties are non-transferrable.
